Privacy Policy

Effective Date: 1/1/26

AFPDesk (“AFPDesk,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard information when you visit afpdesk.com or use the AFPDesk platform (the “Service”).

By accessing or using AFPDesk, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to operate and improve AFPDesk and to provide our services effectively.

a. Information You Provide

We may collect information you voluntarily provide, including:

  • Name
  • Company name
  • Email address
  • Contact details
  • Information submitted through contact forms, demo requests, or account registration

b. Operational and Usage Data

When using the AFPDesk platform, we may collect operational data such as:

  • Driver, tractor, and load information uploaded by users
  • Scheduling and assignment data
  • Usage activity within the platform

This data is used solely to provide and improve AFPDesk services.

c. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent
  • Referring URLs

This information is used for analytics, security, and performance monitoring.

2. How We Use Information

We use collected information to:

  • Provide, operate, and maintain AFPDesk
  • Respond to inquiries and support requests
  • Improve product functionality and user experience
  • Communicate updates, notices, and service-related messages
  • Monitor usage and ensure platform security
  • Comply with legal obligations

We do not sell personal or operational data.

3. How We Share Information

We may share information only in the following circumstances:

  • With trusted service providers who assist in operating AFPDesk (e.g., hosting, analytics, payment processing)
  • When required by law, regulation, or legal process
  • To protect the rights, safety, and security of AFPDesk, our users, or others
  • In connection with a business transaction such as a merger or acquisition (users will be notified if applicable)

All service providers are required to protect information and use it only for authorized purposes.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, disclosure, alteration, or destruction.

While no system can be guaranteed 100% secure, we continuously work to maintain strong security practices appropriate for an operational SaaS platform.

5. Data Retention

We retain information only for as long as necessary to:

  • Provide AFPDesk services
  • Meet legal, regulatory, or operational requirements
  • Resolve disputes and enforce agreements

Users may request deletion of their account data, subject to applicable legal and contractual obligations.

6. Cookies and Analytics

AFPDesk may use cookies and similar technologies to:

  • Improve website functionality
  • Understand usage patterns
  • Enhance performance and user experience

You may control cookie settings through your browser preferences.

7. Third-Party Links

AFPDesk may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage users to review their privacy policies.

8. Children’s Privacy

AFPDesk is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

9. Your Choices and Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing or updating your information
  • Requesting deletion of your data
  • Opting out of certain communications

Requests can be made by contacting us at the email address below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of AFPDesk after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or AFPDesk’s data practices, please contact us:

Email: contact@afpdesk.com
Website: https://www.afpdesk.com

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